Many corporate applications can be integrated with Vonage Premium and Advanced service tiers. Google Workspace, Microsoft 365, Clio, Bullhorn, ConnectWise, JobDiva, Oracle NetSuite, Microsoft Dynamics, and Slack are just a few examples. It also interfaces with Salesforce, HubSpot, SugarCRM, and Zoho, as well as other CRM software. Learn more about CRM software and view our Best CRM Software of 2021 ranking.
Vonage also collaborates with Zapier to help organisations design their own processes. Vonage APIs can also be used by software developers to create unique communications systems for their businesses.
Is there a Vonage app for mobile phones?
Employees may utilise their iOS and Android devices for work with the Vonage Business Communications Mobile App. Employees can make and receive unlimited calls and texts to United States phone numbers, as well as private texts, group texts, and instant chats to coworkers, using the app.
Users can also use the app to share files with their coworkers and change their settings. Finally, the software allows users to start and attend video conferences with Vonage Meetings. Depending on your cell phone plan, data fees may apply to mobile app usage. The Apple App Store and Google Play are both good places to look for apps.
From a laptop or desktop computer, users may make calls, receive texts, and control the Vonage Business phone system via a desktop programme. The Vonage website has a link to download the app.
Is Vonage Compatible With Unified Messaging?
Yes, unified messaging is included on all Vonage plans. Users may send and receive voice and text messages, as well as participate in video conferences, using its apps. Compatible cell phones, tablets, and softphones can access these capabilities (desktop and laptop computers).
Is Vonage Video Conferencing Available?
Yes, Vonage Meetings is a free video conferencing programme that can be accessed through the Vonage Business Communications mobile and desktop applications. Vonage Meetings allows up to 16 people to participate in high-quality video conferences and up to 100 people to participate in voice conferences. In-meeting chat, the ability to record participants, and screen sharing are all included in Vonage Meetings. Users on the Premium and Advanced plans can host up to 100 participants in video conferences.
Is Vonage equipped with security features?
Vonage Business Communications has a number of security options. Admin accounts can configure a range of call recording rules, and text communication is encrypted. Verify API, which enables for two-factor authentication, can be used into Vonage Communications APIs. Vonage also complies with the General Data Protection Regulation (GDPR), payment card industry (PCI) laws for securely accepting payments, the Sarbanes–Oxley Act of 2002 (SOX) accounting requirements, and FCC regulations.
Is Vonage in compliance with HIPAA?
Yes, Vonage Business Communications complies with the 1996 Health Insurance Portability and Accountability Act’s criteria (HIPAA). Vonage is also certified by the Health Information Trust Alliance (HITRUST) Common Security Framework. Its conferencing solution, Vonage Meetings, is not HIPAA compliant.
What Kinds of Hardware Does Vonage Provide?
Vonage’s service is compatible with a number of VoIP desk phones, IP phone cordless headsets, and conference room speakerphones from vendors like Polycom and Yealink. You can also use Vonage’s service through its smartphone and desktop apps. If you’d rather utilise an existing third-party phone, contact Vonage for help connecting it.
Vonage is perhaps the most well-known voice-over-IP brand (VoIP). Vonage’s attraction (which starts at $9.99 per month for the first year) is based on its mobile applications, which turn your phone into a virtual expansion that doesn’t use up mobile calls, making it appealing to both smartphone and landline users.
However, Vonage can be more expensive than competitors such like business Editors’ Choice RingCentral and lacks personal Editors’ Selection Skype’s video calling capability, possibly due to its high profile. Despite this, Vonage’s call quality is excellent, its setup is straightforward, and its commercial plans are competitive.
Setup and Pricing;
The Vonage base plan includes unlimited calling to landline phones and mobile phones in the United States, Canada, Mexico, and Puerto Rico for $9.99 per month for the first year. Following that, you’ll be charged $24.99 every month.
Your subscription includes not just that service, but also a hardware adapter delivered to your location and telephone number portability, which means you won’t have to change your current number. Because of the adapter, you won’t need to keep your PC on all the time to get phone service.
Vonage Since our last evaluation of Vonage, the VoIP service’s price has dropped marginally, and Mexico (landlines and mobile) is a different geographical coverage area for the VoIP service. Vonage World, which starts at $9.99 and rises to $27.99 for the first year in even more than 60 countries, has also received a price increase. There’s also a Vonage 3,000 to Globe Phillippines package, which starts at $14.99 for 3 months and then goes up to $29.99 each month after that.
Regardless of the phone system you use, you most likely already pay for internet service. Using internet phone service instead of the expensive telephone company is possible thanks to cable and fibre broadband. It’s also a lot easier to add additional features that your company need.
What are the Benefits of VoIP for Businesses?
VoIP is a great way to give dependable phone service to employees in a corporate setting, and it won’t break the bank. The flexibility and professional calling options for one low fee are one of the main reasons VoIP has greatly exceeded traditional phone service. All you need are configured VoIP desk phones instead of a server room with an on-premises PBX (Private Branch Exchange).
Don’t worry, you can still use VoIP technology if you have a PBX. In a moment, we’ll get to that.
For Business: Hosted VoIP
A hosted VoIP phone system, as depicted in the network diagram below, consists of various devices, including smartphones, to allow unified business communication. A cloud phone system, sometimes known as a “cloud PBX,” is one example of this strategy. Using an online interface, administrators may manage each employee’s permissions and features, as well as more advanced VoIP services.
When an employee calls a customer, they just pick up the phone and dial their number as usual. Before reaching your VoIP service provider, the IP phone (or app) passes through your LAN switch and corporate network. The VoIP provider then establishes the call. The call quality is improved to high definition if the network path to the called party supports a digital voice signal. Otherwise, the call is routed through the Public Switched Telephone Network (PSTN) by a VoIP provider (PSTN).
It’s that simple to implement a hosted VoIP system in your company. Different requirements apply to established businesses with a more sophisticated phone infrastructure. If your office has a PBX, you’ll almost certainly have to pay for trunked phone lines as well. These trunked lines connect the PBX to the phone provider, and they’re not cheap!