QuickBooks not Sending Emails: Reasons and Solutions

QuickBooks not Sending Emails Reasons and Solutions

QuickBooks allows their user to send e-mails to their clients about financial statements, monetary details, promotional advertisements, and other important information. All the companies in the business and accounts world communicate with their colleagues and clients through e-mails. QuickBooks provides this facility to its user in just a few clicks. But sometimes, the QuickBooks application may face some errors that may cause trouble while sending e-mails. An Error message may appear as:

Error: QuickBooks is not able to process email to Outlook

Here, we will talk about the reasons for QuickBooks not sending e-mails and its troubleshooting steps.

Therefore, the user can easily understand the reasons for this error and resolve it by reading the article. However, if you need any special assistance you can contact our team.

Reasons for QuickBooks Application E-mail not Working

  • Incorrect E-mail settings: Wrong email settings in the company file or incorrect client’s email settings may cause this error to occur.
  • MapI32.dll file damaged: If the Mapl32.dll file is deleted/damaged/corrupt this error is most likely to occur.
  • QuickBooks runs as administrator: QuickBooks is running as the admin account on the windows operating system, so then the error might occur while sending e-mails.
  • Damaged QuickBooks installation: If the QuickBooks application is being interrupted while installing or updating the application then issues may arise.They may cause trouble while sending emails and while performing other functions as well.
  • Outlook running in the background: While sending a QuickBooks application email, Outlook should be closed in the background to avoid any issues during the process.

Read more :- QuickBooks online slow

Steps to Resolve QuickBooks not Sending E-mails

  • Verify E-mail settings in the QuickBooks application: Under the ‘Edit’ tab of the QuickBooks application, choose ‘Preferences’ and then click on ‘Send Forms’. Then under the My Preferences tab, choose ‘sending email’ under the Send email using section and click on ‘OK’. If you are using Outlook, select ‘Outlook’ then choose ‘OK’. Then close the QuickBooks application and restart Windows.
  • Verify e-mail settings in the Internet Explorer: Open Internet Explorer and select ‘Tools ->Internet option’ and click on the ‘Programs’ tab. Now check if the correct e-mail program is set or not. Set the correct e-mail program.
  • Repair MAPI32.dll file: Go to the C-Drive from My Computers and double-click on ‘Fixmapi.exe file‘ and follow all the instructions shown on the screen. After ‘Fixmapi.exe‘ stops running, restart your computer.
  • Renaming the MPAI32.dll folder: If repairing MAPI32.dll doesn’t fix this, try to rename the file. Use file explorer and go to the Programs file on the C drive and rename ‘MAPI32.dll’. Restart your computer and run ‘Fixmapi.exe‘.
  • Make sure the QuickBooks application is not running as an administrator: Right-click on the QuickBooks application and choose ‘Properties’ to select ‘Compatibility’. If ‘Run as administrator’ is selected, then unselect it and restart your computer.

Wrapping Up

We have illustrated the causes and solutions to QuickBooks not sending emails. You can follow the above-mentioned steps to resolve this error on your QuickBooks application. However, if you still need any assistance and guidance related to any issues in the QuickBooks application. you may contact the support and help team for assistance or dial +1 800-579-9430.

Related article :- Learn In-Depth about QuickBooks Error 6190


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