Diamond Boutique – Diamond store in London – Jewellery Specialists in fine diamond and coloured gemstone rings. We offer a range of engagement rings, wedding bands and bespoke jewellery. Delivered free anywhere in the UK.
Website Launch
(October, 2012)
With a rapid growth in sales, it was time for Diamond Boutique to expand and the brand quickly became the go-to brand for gemstone and coloured diamond jewellery. It was then late 2012 the business was independently launched online as Diamond Boutique.
Custom Jewellery Design Launch
(Jan, 2013)
2013 marked the launch of two very special projects, starting off with The Art of Possible – our custom jewellery design service. This is an exciting four-step process that allows people to create personalised jewellery, capturing their story perfectly. With Diamond Boutique anything is possible!
Elements Collection Launch
(July, 2013)
We collaborated with award winning jewellery designer Zoe Harding to create a collection of high-end cocktail rings. Unique to Diamond Boutique this collection features 12 one-of-a-kind rings coupled with rare coloured gemstones and diamonds, each representing the elements Air, Earth, Fire and Water.
Diamond Boutique turns 5
(August, 2014)
In August 2014 we celebrated 5 years of Diamond Boutique. Over the past 5 years we were able to expand the business in every sense of the word. We now have an excellent team and have also gained an amazing reputation as a leading online retailer for fine coloured gemstone jewellery.
Featured on TOWIE
(November, 2014)
We were flattered to have our Mira Emerald & Diamond Ring featured on The Only Way Is Essex! We couldn’t agree more that a beautiful promise should be sealed with a gorgeous ring.
Finalists at the UK Jewellery Awards
(June, 2015)
Mid 2015, we received exciting news that Diamond Boutique had been selected as finalists for the E-Tailer of the Year 2015 category at the UK Jewellery Awards. We were extremely honored to attend the dazzling awards ceremony.
Our Workshop
Take a look inside our workshop and learn how we create timeless pieces of bespoke jewellery. Each ring is expertly made using the finest materials, gemstones and diamonds.
The Start to Finish Process
Have you ever wondered what really goes on in a jewellery workshop? Let’s go behind the scenes in the Diamond Boutique workshop to learn more about the jewellery making process and how we create the perfect piece of fine jewellery.
Step 1
Computer Aided Design
The process starts with our in-house team of skilled CAD designers. Each piece is expertly modelled using the latest technology capturing the delicate details and flourishes, which is at the heart of every Diamond Boutique piece.
Step 2
Wax Model
At this stage, the CAD design is used to create a wax model using a specialist wax prototype machine. This wax piece is then used for ‘loss wax’ casting. The end result is your design created in the metal of your choice.
Step 3
Rough Casting
This is where the magic begins. Our master goldsmith will begin the process of cleaning the rough casting, removing any unnecessary residue. Once the piece is cleaned it is ready to be finished by hand.
Step 4
Stone Setting
Following the cleaning process, the precious stones are set into the mounting by hand. This process is carried out by our expert setter and takes time to complete to ensure each stone in the piece of jewellery is perfectly set.
Step 5
Polishing & Finishing
The last step in the jewellery making process is polishing and finishing. The polishing is a multi-stage process, whereby the metal is buffed by hand and machine to achieve a high polish finish.
Step 6
Quality Check
We take the quality check process very seriously and are dedicated to ensuring the piece is finished to a high standard. Every aspect of the ring is checked including the metal appearance, quality of the diamonds or gemstones, the stone setting and overall finish of the ring.
Your Bespoke Journey
Our easy, transparent custom design process will ensure that in just four easy steps, you can have the exact ring you want, whatever the design.
Step 1
Discuss Your Design With Us
Do you have a design in mind but can’t find what you’re looking for on our site?
You don’t have to be an expert at writing or drawing to communicate what you would like – we don’t call our service “Art of the Possible” for nothing.
Step 2
The Sketch
Bringing your vision to paper. We’ll provide a free ring design based on your initial idea allowing you to visualise your idea.
A truly collaborative approach, we will continue to tweak your design until you are 100% happy with the design.
Step 3
The Render and Video
See it in 3D. Once the design is finalised we can provide you with 3D renders, a 3D animation or both. All you have to do is ask.
At this stage you will be able to visualise the design in colour, bringing you one step closer to the finished ring.
Step 4
We Bring Inspiration to Life
At this stage, we take over and use our expertise to craft the perfect piece of jewellery for you.
Returns
YOU HAVE 30 DAYS TO RETURN THE ITEM FOR A FULL REFUND
We have an excellent returns policy. If you find that something does not feel right with your order please let us know within 30 days and we will issue a full refund. We will process all refunds within 7 working days, subject to receipt and inspection.
We cannot accept returns that have been worn, altered or damaged. We reserve the right to refuse return of any item that does not meet our return requirements according to Diamond Boutique’s sole discretion.
All returns must be sent as received, in its original packaging. Diamond Boutique will not assume responsibility for reimbursement or compensation in the event that return packages are lost, stolen, or mishandled. Please email us if you wish to return an item and we will send you instructions on how to do this.
Due to hygiene reasons we cannot accept returns for earrings.
The return policy is not applicable for items that have been altered/ customised e.g. ring sizing, engraving etc.
EXCHANGING THE ITEM FOR ANOTHER IS EASY
Exchanges are processed and dispatched within 7 working days, subject to availability.
In the unlikely event an exchange is not possible, we will issue a full refund. See terms above.
Exchanges have to be of the same or greater value of the original order. Any excess amount will have to be paid to Diamond Boutique before dispatch.
The exchange policy is not applicable for items that have been altered/ customised e.g. ring sizing, engraving etc.
RETURN INSTRUCTIONS
Please email returns@diamond-boutique.co.uk and we will provide instructions and the return address.
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